Frequently Asked Questions

Download and extract the ZIP, open your browser's extensions page, turn on Developer mode and choose Load unpacked. Select the extracted folder that contains manifest.json.

The Chrome Web Store restricts downloader extensions, so RK Downloader is distributed as a ZIP package and installed locally through Developer mode. Only download the package from rkdownloader.com.

Chrome and Microsoft Edge. Brave, Opera and other Chromium browsers can usually use the same package, though behaviour may vary. On Android, Lemur and Kiwi can load it. Firefox and Safari are not supported.

Download the current ZIP and replace the files in your extracted folder. Then open the extensions page and click the reload button on RK Downloader.

No. Sign in on the normal website. RK Downloader never asks for your password.

Your signed-in session for OnlyFans or Fansly (cookies and browser details), so the dashboard can download for you. Anyone with that session can act as your account. Signing out of the site ends it.

Extension downloads go to your browser's download folder, under OnlyFans or Fansly and then a folder for each creator.

Yes. Open the creator's page and click Grab all (auto-scroll). For several creators at once, use the web dashboard.

On Android, yes: install a browser that supports extensions, such as Lemur or Kiwi, and load the ZIP. iPhone and iPad browsers can't load extensions, but the web dashboard opens in any mobile browser.

Check that RK Downloader is enabled, then turn off ad blockers, content blockers and other downloader extensions that may conflict with it. Force-refresh the page with Ctrl+F5 on Windows or Command+Shift+R on macOS.

Some videos are streamed in protected form and have no direct file the extension can save; these are marked on the page and skipped. For other failures, check your connection and try again.

Make sure you are signed in on OnlyFans or Fansly in the same browser and that the extension is enabled, then press the reload button next to the creator list.

If the file was open in Excel, a copy named report_latest.csv was written instead. Close Excel and run the download again.

Email support@rkdownloader.com. Include your browser, operating system, RK Downloader version and a short description of the problem. Do not send passwords, session cookies or private media.